Privacy Policy

1. Introduction

Welcome to FXolio's Privacy Policy. This policy explains how we collect, use, disclose, and safeguard your information when you use our forex trading journal platform. We respect your privacy and are committed to protecting your personal data.

Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access our platform. By using our service, you consent to the collection, use, and disclosure of your information as described in this privacy policy.

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

2. Information We Collect

We collect several types of information from and about users of our platform, including:

• Personal Data: This may include your name, email address, phone number, country of residence, and payment information when you register for an account.
• Trading Data: Information about your trading activities, journal entries, trading metrics, and performance analytics that you input into our platform.
• Usage Data: Information about how you access and use our platform, including your IP address, browser type, time spent on pages, page views and navigation paths, as well as information about your device.
• Cookies and Tracking Data: We use cookies and similar tracking technologies to track activity on our platform and hold certain information to improve your experience.

3. How We Use Your Information

We use the information we collect for various purposes, including to:

• Provide, maintain, and improve our platform and services
• Process your account registration and maintain your account
• Process payments and prevent fraudulent transactions
• Send you technical notices, updates, security alerts, and administrative messages
• Respond to your comments, questions, and customer service requests
• Generate analytics and statistics about your use of our platform
• Develop new products, services, features, and functionality
• Monitor and analyze trends, usage, and activities in connection with our platform
• Detect, investigate, and prevent fraudulent transactions and other illegal activities and protect the rights and property of FXolio and others

4. Disclosure of Your Information

We may disclose aggregated information about our users and information that does not identify any individual without restriction. We may disclose personal information that we collect or you provide:

• To our subsidiaries and affiliates
• To contractors, service providers, and other third parties we use to support our business
• To fulfill the purpose for which you provide it
• For any other purpose disclosed by us when you provide the information
• With your consent
• To comply with any court order, law, or legal process, including to respond to any government or regulatory request
• To enforce our Terms of Service and other agreements
• If we believe disclosure is necessary or appropriate to protect the rights, property, or safety of FXolio, our customers, or others

5. Data Security

We have implemented appropriate technical and organizational measures to secure your personal data from accidental loss and unauthorized access, use, alteration, and disclosure. All information you provide to us is stored on secure servers behind firewalls.

The safety and security of your information also depends on you. Where we have given you (or where you have chosen) a password for access to certain parts of our platform, you are responsible for keeping this password confidential. We ask you not to share your password with anyone.

Unfortunately, the transmission of information via the internet is not completely secure. Although we do our best to protect your personal information, we cannot guarantee the security of your personal information transmitted to our platform. Any transmission of personal information is at your own risk.

6. Your Data Protection Rights

Depending on your location and applicable laws, you may have the following rights regarding your personal data:

• Access: You have the right to request copies of your personal data.
• Rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
• Erasure: You have the right to request that we erase your personal data, under certain conditions.
• Restrict processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
• Object to processing: You have the right to object to our processing of your personal data, under certain conditions.
• Data portability: You have the right to request that we transfer the data we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. To exercise any of these rights, please contact us at support@fxolio.com.

7. Cookies

Cookies are small pieces of text sent to your web browser by a website you visit. They help us collect standard internet log information and visitor behavior information to improve our platform. We use the following types of cookies:

• Essential cookies: Required for the operation of our platform, enabling you to navigate and use its features.
• Analytical/performance cookies: Allow us to recognize and count the number of visitors and see how visitors move around our platform.
• Functionality cookies: Used to recognize you when you return to our platform.
• Targeting cookies: Record your visit to our platform, the pages you have visited, and the links you have followed.

You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of our platform may become inaccessible or not function properly.

8. Third-Party Services

Our platform may integrate with or contain links to third-party services, websites, or applications. We are not responsible for the privacy practices or the content of these third-party services. We encourage you to review the privacy policies of any third-party service you access.

9. Children's Privacy

Our platform is not intended for children under 18 years of age. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us immediately at support@fxolio.com so that we can take steps to remove such information.

10. International Data Transfers

Your information, including personal data, may be transferred to and maintained on computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction.

If you are located outside the United States and choose to provide information to us, please note that we transfer the data, including personal data, to the United States and process it there. Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.

11. Refund Policy

FXolio does not provide refunds for subscription payments. However, you will continue to have full access to all features and services until the end of your current subscription period. You may cancel your subscription at any time to prevent automatic renewal for the next billing cycle.

12. Contact Us

If you have any questions about this Privacy Policy, please contact us at support@fxolio.com.